Perfect hotel location. Great to have El Toro beside it for breakfast & dinner. Friendly helpful staff. Great size room ( superior 2 queen) Great to have a mini kitchen in the room too! Add in a toaster, & it would be perfect! Would also be helpful to post on your website that no kitchenware is provided (cutlery, plates, dishes etc) Otherwise would be very happy to stay here again.
Mary
octubre de 2024
I stayed with my two daughters aged 21 & 12 for 4 nights. We had a car & the underground car park was handy with easy access into the hotel. Although we walked in to town every evening for dinner which was approx 10-15mins. We also used the complimentary buses to get about. On checking in, the reception staff were welcoming & knowledgeable about the area. We even booked a couple of excursions through them. Our room was huge, we certainly had enough space although the bathroom was a bit on the small side. It was handy that our room had a little kitchen area with a sink & a fridge. The beds were very comfy & we all slept well. We didn't eat in the hotel but did use the little spa bath a couple of times which was nice if not a little bit dated. There is an easy to use & reasonably priced laundrette. The hotel did seem to cater for all holiday-goers as there was plenty of space for storing snow gear too.
Caroline
agosto de 2024
We spent 2 nights in room 145 in September 2024. Room 145 was very quiet (apart from someone slamming a door at 7am every morning!!) We had a large room, 2 very comfortable queen beds, on ground floor with outside patio area. We used the hot tub/sauna. Staff are very friendly and arranged our tickets for the Sulphur Mountain Gondola. Coffee in the room was very tasty. Great Rocky Mountain toiletries are provided (all good but especially loved the conditioner). The showers were good and plenty of towels/face flannels. Very low underground car park (there is an outside one if your vehicle is too high). But once parked up we didn’t need to drive as the inn provided Roam Transit transport pass for 3 days which took us everywhere we wanted to be. It's great to be so near to Downtown Banff without being too near all the noise from bars and restaurants. You can eat at El Torero which is accessed from inside the hotel lobby. We has breakfast both mornings which was very tasty and great service.
Julie
octubre de 2024
I was pleasantly surprised with the complimentary 3 day bus passes! I was happy with the free parking. Very convenient! The location is perfect! Front desk and cleaning staff were friendly and helpful. Check-in and check-out were fast and easy.
Amy
septiembre de 2024
Well located in Banff. Available parking was a bonus as we had a car and was one reason we selected Irwin's. Room was great, Very spacious and quiet. Had a small fridge micro wave and a coffee maker. Small sink in the kitchenette area was really convenient. The beds were very comfortable (which was great as we don't like hard beds which we find in a lot of places). Everything was accurately as described on booking,com Staff were always very helpful. Irwin's has a lot of additional facilitates {hot tub etc...) which unfortunately we didn't have time to use.
Catscratch
junio de 2024
Room 331...excellent location at front of hotel. Large room, small kitchen area, big comfy beds. Great hotel location, only a short walk to town and surrounded by restaurants. Especially liked that El Toro restaurant is beside Irwins. Excellent for breakfast & dinner, & 15% discount for dinner if staying at hotel.
Mary
octubre de 2024
We had a very spacious room for the three of us. The beds were very comfortable & the air conditioning was very powerful. The bathroom was also recently refurbished & had a very nice shower, which included local toiletries which was a nice touch. The complimentary bus tickets were also a nice touch & the staff were very helpful!
Lauren
julio de 2024
The location was fantastic. The hotel was very clean. Staff was really fantastic. They were very helpful. Gave us the information we needed. Check-in and check-out was very smooth. I definitely would say that the friendly staff made a huge difference. A bonus of having a 3 day public bus pass.
Ashika
mayo de 2024
Access and parking were excellent. Proximity to the main street and all the shops and restaurants was superb. The main room had ample space and beds and pillows were very comfortable. Windows opened to allow for good air circulation. Staff were friendly and very helpful. All in all a very good place to stay.
Robin
octubre de 2023
Great value for not only the size of the rooms but also for the location. Staff were incredibly friendly, hot tub was great to relax after a cold day; storage for ski gear as well as an available laundry room. The parking garage has very low ceilings so keep that in mind if you're traveling with a large vehicle or with a car attachment like a bun on your roof. Overall, a pleasant stay!
Kaitlyn342
marzo de 2025